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Hosted PBX systems

Hosted PBX is the future of telecommunications in the right environment. A Hosted PBX is essentially a dedicated PBX without the need for hardware to be housed on site, the concept is identical to hosted servers or hosted email.

By offering a full and sophisticated PBX system which resides in a cloud environment, Hosted PBX solutions allow you to have the latest technology, expandable instantly at the fraction of the cost of normal PBX solutions; all handsets are automatically configured from the hosted facility and can be adjusted seamlessly online at any time.

Whatever the size of your organisation, your needs can be accommodated. Ranging from 2 users to thousands, PBX hosting can be adjusted to accommodate any hosted telephony environment. Even multiple branches are able to connect to a, cloud-based PBX, since all you pay is a monthly rental per extension which covers handsets, installation, maintenance, support and all future moves, additions or changes. You’ll have a system that’s both flexible and truly future-proof. 

Studies have confirmed that over a traditional 5 year rental period the correct hosted PBX solution can have a TCO up to 50% less than that of a traditional PBX solution.

Hosted PBX features

Hosted PBX features include all those of a traditional PBX as well as some that are only associated with much higher specified systems:

  • Auto provisioning
  • Interactive Voice Response (IVR)
  • Voice recording
  • Voicemail
  • Vacation messaging
  • Dial plan
  • Pin codes
  • Speed dial
  • Call divert
  • Caller line identity

Benefits of going the Hosted PBX route:

  • The cost of ownership is significantly less
  • Should you relocate, add or reduce staff, the Auto Provisioning will automatically accommodate all moves, additions and changes
  • The complete flexibility of the system caters for quick and easy expansion
  • All the additional functions come at no extra cost
  • Call-out charges and maintenance costs are a thing of the past since maintenance of a Hosted PBX system is done remotely, with no inconvenience to your company
  • Having one provider means you receive only one bill for all your business communication needs.